Qarma Support

Activate account & install mobile app 7

• Register and create password
• Guide to log in to Qarmainspect.com
• How to install the app - Android - outside China
• How to install the app - IOS
• How to install the app - Android - inside China

View all 7

Users 4

• Create users
• User roles
• User of multiple organizations
• Account deletion for Qarma

Accessibility 7

• Mobile device requirements
• Website access requirements
• How to enable location tracking - Android
• How to enable location tracking - IOS
• How to enable camera - IOS

View all 7

Troubleshooting 4

• Upload from mobile app is slow
• Reset Password (web)
• Reset password (app)
• Cannot receive export data emails

Checklists 13

• Create and copy checklists
• Instructions and attachments
• Edit a checklist
• Multiple choice
• Barcode checks

View all 13

Updates 8

• AQL levels
• Audits and CAP September 2022
• Audit types June 2022
• New features September 2020
• New PDF report format November 2020

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Overview 2

• Overview - app features
• Overview of Qarmainspect.com

Plan Inspections 13

• Quick inspection
• Creating a manual inspection (web)
• Duplicate inspection
• Combine assigned inspections (app)
• Split combined inspection (app)

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Perform Inspections 12

• Searching for inspections by barcode
• General searching for inspections
• Perform inspection
• Report defects
• Change AQL sampling level

View all 12

Report Management 9

• Scheduling re-inspections (second inspection) from App
• Defect gallery
• Scheduling re-inspections (second inspection) from Website
• Status description
• Sharing a single picture during an inspection (app)

View all 9

Troubleshooting 7

• Delete inspections
• Reset inspections
• Reset inspection (app)
• Inspection is locked
• Re-assign inspection that has been started

View all 7

Getting Started with Quality Module 8

• Qarma Quality Onboarding
• Inspection types
• Sampling Method
• Checklists
• Defect List

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Plan an Audit 3

• How to create an audit task
• How to create corrective actions
• Audit online vs offline operations

Perform an Audit 2

• How to perform audits (mobile app)
• Resolve corrective actions on Qarma Web

Review Audit 5

• Corrective action plan (CAP)
• Resolve corrective actions on Qarma App
• How to approve and re-open CAP
• CAP layout and detail content
• Approval flows for Supplier Documents

Supplier management 4

• Data on suppliers and production units
• Supply chain tiers
• Production unit status
• Shared factories and delegated responsibility

Getting Started with Supplier Compliance 10

• Qarma Supplier Compliance Onboarding
• Custom Fields for Supplier Card
• Custom Fields for Production Unit Card
• Audit Types
• Checklists

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Product Compliance in General 4

• Navigating Product Compliance
• Create and Manage Requirements
• Upload and approve documents
• Covered products

EUDR in Product Compliance 6

• How to request EUDR API credentials for Qarma
• EUDR overview
• EUDR upload GeoJSON files
• EUDR API Key Setup: How to request EUDR API credentials for Qarma
• EUDR – Manage Material Requirements (Material Supply Chains)

View all 6

System Integration Guides 1

• Qarma integration overview

Data Import 2

• Data import
• Audit and supplier API

Data Export 7

• Data export API
• Inspections and defects API
• Audits and Corrective Actions export API
• Suppliers and Production units export API
• Event Based API for inspections (Webhooks)

View all 7

Use Cases 8

• Sample Inspections
• Pre-Production Inspections
• Inline / Midline Inspections
• Final Inspections
• Container Loading Inspections

View all 8