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Knowledge base
Get started
Step 1 - How to activate account using link
1
Register and create password
Step 2 - Install mobile app
3
How to install the app - IOS
How to install the app - Android - outside China
How to install the app - Android - inside China
Step 3a - Navigating in the mobile app
2
Overview - app features
Perform inspection
Step 3b - Navigating in Qarma website
2
Guide to log in to Qarmainspect.com
Overview of Qarmainspect.com
User guides
Using the mobile app
6
Report defects
Change AQL sampling level
Change sample quantity
Change order quantity
Split shipments (app)
View all 6
Start inspection
5
Searching for inspections by barcode
General searching for inspections
Quick inspection
Creating a manual inspection (web)
Duplicate inspection
Audit
8
How to create an audit task
How to perform audits (mobile app)
Corrective action plan (CAP)
CAP layout and detail content
How to create corrective actions
View all 8
Checklists
10
Edit a checklist
Create and copy checklists
Instructions and attachments
Multiple choice
Barcode checks
View all 10
Managing inspections
10
Delete inspections
Scheduling re-inspections (second inspection) from App
Status description
Reset inspections
Reset inspection (app)
View all 10
Combine Inspections
6
Combine assigned inspections (app)
Navigating in Combined inspections (app)
Split combined inspection (app)
Split combined inspections (web)
Combine inspection (web)
View all 6
Sharing reports and pictures
3
Sharing a single picture during an inspection (app)
Sharing all pictures of an inspection (app)
Sharing a PDF-version of the report (app)
Supplier QC
1
Supplier QC
Multi SKU Inspection
1
Multi SKU inspection (app)
Users
3
Create users
User roles
User of multiple organizations
Booking Inspection
1
Book inspection(s)
Supplier management
4
Data on suppliers and production units
Supply chain tiers
Production unit status
Shared factories and delegated responsibility
Export tasks
0
Regulation-specific guides
1
EPR packaging regulations - how to set up checklists
Troubleshooting and solutions
Frequently Asked Questions (FAQ)
4
Questions & Answers
What does the report look like on a mobile phone?
Account deletion for Qarma
Audit online vs offline operations
Reset Password
2
Reset Password (web)
Reset password (app)
Problems and troubleshooting
6
Upload from mobile app is slow
Inspection is locked
Re-assign inspection that has been started
Barcode cannot be scanned
Cannot receive export data emails
View all 6
If the phone crashes
1
How to un-lock already assigned inspections
Enabling tracking and camera - app
3
How to enable location tracking - Android
How to enable location tracking - IOS
How to enable camera - IOS
Open Excel & Word files on Android phones
2
Install Microsoft office Apps: Android phone - inside China
Install Microsoft office apps: Android phone - outside China
Updates
9
Changes to the report July 2020
New checklist module July 2020
New features September 2020
New PDF report format November 2020
Qarma app 3.0: Videos + New inspection list design
View all 9
System requirements
2
Mobile device requirements
Website access requirements